Are you unable to send invoices via email in QuickBooks Desktop? If yes, then you might be facing the QuickBooks email invoices not working error, which can result from some common issues, like incorrect email settings or internet connectivity problems. This error message can prevent users from sending invoices on time, and you can eliminate the QuickBooks unable to send invoices error by using the reliable steps given in this blog.

In case the solutions provided below seem too technical or are difficult to understand, you can call our team of QB professionals at +1.833.802.0002 to get immediate assistance with the email issues in the app.

Main Causes Why QuickBooks is Unable to Send Emails to Outlook

If you are unable to send invoices in QuickBooks, the following common reasons and possible scenarios might be responsible -

1. There are internet connection issues in the system, and the connectivity might be too weak, unstable, or unreliable while sending emails.
2. The Windows firewall or an anti-virus app might cause blockages while running QuickBooks, which can prevent users from sending invoices.
3. Your QuickBooks email settings are incorrect or misconfigured, and inaccurate preferences might lead to email issues.
4. The email client settings might be incorrect, and the outgoing server might face issues while sending invoices.
5. Your current QuickBooks version might be outdated or old, and the incompatible version is unable to run the email functions correctly.

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Essential Steps to Terminate the QuickBooks Not Sending Invoices Error

The QuickBooks unable to send emails error can be easily eliminated by using the detailed solutions given below -

Solution 1 - Modify the Email Preferences in QB from the Edit Menu

You can tackle the QB unable to send invoices issue by editing the email preferences in the app.

1. Open QuickBooks, hit the Preferences tab from the Edit menu and sign in to your email account.
2. Once signed in, tap the Send Forms option and choose your preferred email option from the My Preferences section, followed by hitting OK to rerun QuickBooks.

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Solution 2 - Change the Admin Privileges for Emails from the Compatibility Menu

Another way to address issues while sending invoices is to edit the admin privileges.

1. Open the Windows Start tab after exiting QuickBooks to right-click the QB icon and hit the Open File Location button.
2. Once the File Location Wizard opens, locate the QuickBooks.exe file and hit the Properties option, followed by going to the Compatibility tab.
3. Umark the Run This Program as Admin option and hit Apply & OK to save the changes, followed by rerunning QuickBooks to check if the email issues are fixed. 

Conclusion

The QuickBooks unable to send invoices error can be easily rectified by using the detailed guide given above. In case these solutions are ineffective in fixing the email issues, you can call our QB support team at +1.833.802.0002 to get the best guidance in resolving the same.